Appointments

Appointments System

Telephone 01327 842360 or call in to the surgery after 08:00 each weekday morning to arrange an appointment with either a doctor, practice nurse or a Nurse Practitioner.   On-line booking of routine doctor appointments is also available via the link at the top of this page (you must be registered first).

We endeavour to see patients on the same day as they request an appointment although occasionally we may only be able to offer an appointment on the following day.

There are a limited number of pre-bookable appointments available for follow up consultations.

The appointment system is regularly reviewed to try and offer the best service possible.

We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.

Saturday Mornings

Prior to Coronavirus, the practice was open on alternate Saturdays for  pre-booked appointments with a GP and practice nurse or Health Care Assistant

We will re-open on Saturdays when we are told to do so by our local Comissioners.

Advanced booking appointments only are available between 08:30 and 12:00

Telephone Consultations

Available with both doctor and nurse and can be pre-booked  by telephoning 01327 842360. 

You may be asked to telephone a different number at the arranged consultation time or the Doctor or Nurse will call you back at a specified time.  It is important that you have your phone with you and answer promptly.  The GPs will only attempt to call you once.

Telephone consultations are particularly useful as a follow up from a previous consultation or for a medication review.

Chaperones

If the doctor or nurse needs to carry out an intimate examination you may ask for a chaperone to be present. You may choose to have either an available member of staff (usually a nurse) or a person of your choice in attendance.  You should make your wishes known to the doctor or nurse, or prior to the consultation the receptionist. If no suitable person is available another appointment can be made for the examination.  

Automated Check-in - currently out of service due to Covid-19

When you arrive at the surgery for your appointment, look for our 'automated check-in' which is located on the wall near reception. With a few simple steps you can check yourself in for your appointment without having to queue at reception. This is ideal for those patients who just wish to let us know that they are here. You will still need to see the receptionist if you have any other requirements.

  • Gently touch the screen to start the process
  • Touch the screen to select which month you were born
  • Touch the screen to select which date you were born
  • Touch the screen for initial of surname
  • Confirmation of appointment time and doctor / nurse you will be seeing appears on the screen
  • Take a seat and wait for your name to appear on the display board behind reception.

Top Tips For Your GP Appointment

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do feel that you may need a home visit, you can help us by calling 01327 842360 as early as possible between 08:00 and 10:30 on the day the visit is required.  A Doctor will call you back to assess whether you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Cancellations & Reminders

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter or text informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

 

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Opening Hours

GP Extended Access

The GP Extended Access service is offering an additional 334 appointments a week, making it easier for patients to access primary care services at a time that suits them.

You can now make appointments for the evenings until 8pm, weekends and Bank Holidays.  These appointments are offered at Weedon Surgery, Towcester Health Centre, and Brackley.

Dr Naomil Caldwell, Clinical Primary Care lead said: “We understand our patients are leading increasingly busy lives and there is now much more demand to be able to see a GP or nurse outside normal working hours.

The service is being delivered by a collaboration of GP practices in the area and is exactly like an appointment at a patient’s GP practice. If a patient wishes to attend an extended hours appointment, you will be given the option to travel to another local GP practice and will not see your own GP.  This means that extended access appointments require patient consent for sharing their records. Patients preferring to see their usual GP or practice nurse should book an appointment with their practice during normal opening hours.

Patients will still need to contact their GP practice in the usual way to request an appointment.  If there is no appointment available at the practice, patients may be offered an appointment with the GP Extended Access Service, if this is right for them. 

Patients needing urgent care when their practice is closed should continue to call NHS 111 in the usual way.

For more information visit the website at https://www.neneccg.nhs.uk/gp-extended-access-service/

Other Information

Training Practice

We are proud to be a training practice and have been involved in training doctors for general practice for about 25 years. The experience is invaluable and we are grateful to our patients for agreeing to be seen and sometimes recorded on video as part of the learning process. 

GP Registrars - are fully qualified doctors, have hospital experience and need to spend several months with the practice to finish their general practice training. They are generally polishing up on consultation techniques and skills.