NHS Friends and Family Results

Answer Total
Good 286
Very Good 3342
Neither Good Nor Poor 51
Very Poor 31
Poor 39
Don't Know 11

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Quick and efficient phone apptmt. Thursday 17 November
Greeted with a smile, polite, friendly, listened to me Thursday 17 November
The nurse and staff were lovely as usual. Thursday 17 November
Appt was allocated in a timely manner, the receptionist listened to my concern and appropriately allocated me an appt (telephone). The prescribing nurse rang me at the allocated time, was friendly and helpful. Prescription was emailed to my local pharmacist so I could collect it hassle free. Wednesday 16 November
We always get great care from the surgery. Thursday 28 April