NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

We asked... "Can you tell us why you gave that response?"

Comment	Date
Quick and efficient phone apptmt.	Thursday 17 November 2022
Greeted with a smile, polite, friendly, listened to me	Thursday 17 November 2022
The nurse and staff were lovely as usual.	Thursday 17 November 2022
Appt was allocated in a timely manner, the receptionist listened to my concern and appropriately allocated me an appt (telephone). The prescribing nurse rang me at the allocated time, was friendly and helpful. Prescription was emailed to my local pharmacist so I could collect it hassle free.	Wednesday 16 November 2022
We always get great care from the surgery.	Thursday 28 April 2022
The lady’s on reception are always so pleasant and polite and very helpful at all times. They want to help in getting you a appointment and the doctors are very nice and never rush you out the door. I’m very grateful to have such a brilliant Doctors surgery on my doorstep. Keep up the good work everyone, it doesn’t go unnoticed.	Thursday 28 April 2022
Excellent service	Thursday 28 April 2022
I think the entire practice is well managed very friendly efficient in the surgery and on the telephone	Thursday 28 April 2022
Staff helpful and understanding maintaining professionalism at all times	Wednesday 27 April 2022
I feel very much like a human being at the Long Buckby Surgery and not a "number". My recent interaction with the nurses and online with the doctor was top quality. Thank you once again for an excellent service	Wednesday 27 April 2022